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End The Phone Call Nightmares

Every year, millions of phone calls made by people who stammer are mishandled.

Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech.

This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need.

It makes phone calls a nightmare. We’re here to stop this.

Don't hang up. Hang on.
Don't hang up. Hang on.

Businesses have a legal duty to anticipate and act on the needs of disabled customers so that they can access services.

Our report shows they are consistently failing to do this for people who stammer.

Find out how easy changes can turn those failures into successes.

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Real stories

Hear from people who stammer about what it's like when calls become a battle

Help us make a change

Together, we can end the phone call nightmares.

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Join the movement

Help us drive our campaign. Get involved.

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For organisations

If your business talks to customers over the phone, we can help you make those calls successful for all.

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Need support?

If you stammer and are looking for help, we've got you covered.

Help fuel this campaign

We can't do this alone. Please donate so we can keep up the pressure to make calls accessible for people who stammer. 

We need funds to run our training sessions so that businesses recognise and know how to talk with people who stammer. To drive the campaign, and support our staff and volunteers in getting the message out there. Every penny counts.

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