End The Phone Call Nightmares
Every year, millions of phone calls made by people who stammer are mishandled.
Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech.
This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need.
It makes phone calls a nightmare. Help us stop this.
Help us make a change
Together, we can end the phone call nightmares.
Help our campaign
You can get involved by sharing your experiences with us or raising awareness with your employer.
Training workshops
Our free online workshops can help your organisation meet the needs of callers who stammer.
Our guide
If your organisation takes or makes calls, we can help make them accessible for people who stammer.
Share your experiences
We need to show businesses what the problem is. To do that, we need as many of your experiences as possible.
Hit the button below to fill out our short form, and tell us about your recent phone call nightmare. If you had a positive call, tell us about that too so we can model good behaviour.
Real stories
Hear from people who stammer about what it's like when calls become a battle
Businesses have a legal duty to anticipate and act on the needs of disabled customers so that they can access services.
Our report shows they are consistently failing to do this for people who stammer.
Find out how easy changes can turn those failures into successes.
Help fuel this campaign
We can't do this alone. Please donate to help us keep the pressure on.
We need funds to persuade businesses how important this is and run training sessions. And to push out on social media. Help us drive this campaign. Every penny counts.
