End The Phone Call Nightmares
Every year, millions of phone calls made by people who stammer are mishandled.
Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech.
This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need.
It makes phone calls a nightmare. Help us stop this.
Help us make a change
Together, we can end the phone call nightmares.
Help our campaign
You can get involved by sharing your experiences with us or raising awareness with your employer.
Training workshops
Our free online workshops can help your organisation meet the needs of callers who stammer.
Our guide
If your organisation takes or makes calls, we can help make them accessible for people who stammer.
Businesses have a legal duty to anticipate and act on the needs of disabled customers so that they can access services.
Our report shows they are consistently failing to do this for people who stammer.
Find out how easy changes can turn those failures into successes.
Real stories
Hear from people who stammer about what it's like when calls become a battle
Help fuel this campaign
We can't do this alone. Please donate to help us keep the pressure on.
We need funds to persuade businesses how important this is and run training sessions. And to push out on social media. Help us drive this campaign. Every penny counts.