Cisco's accessible phone calls

We worked with  Cisco to make improvements to their phone calls for people who stammer.

We met Cisco at the Contact Centre Expo in November 2025, where we talked to them about the difficulties people who stammer have in talking to businesses on the phone: getting cut off, talked over, stuck in voice recognition loops. And we kept talking with them.  

In May 2026, they came back to us with their solution. Do watch the video above, they've come up with a 'flow' to support people who stammer.

Make your organisation accessible

• Come to one of our online training events
• Contact the STAMMA Training Service for bespoke help.